TUYO smart device Privacy Policy

Welcome aboard!

You have purchased our TUYO smart device hardware and are starting to use the TUYO smart device software and all its functionalities! Any information you share with us (e.g., for creating a TUYO smart Account) will help us to provide you with services related to TUYO smart devices and to improve them to make them even better. We explain here our ways of collecting and using information, and how we protect your privacy. In this privacy policy, “personal data” means information that can be used to identify an individual, either from that information alone, or from that information and other information we have access to about that individual. We collect both personal and non-personal data to enable and facilitate the best possible user experience.

What information is collected and how do we use it?

Types of Personal Data Collected

How the Personal Data is used

Other Information

We use statistical data that does not specifically identify you (non-personal data) to help in our operations and improve our products and services and provide a better user experience for you. Here are some of the non-personal data we may collect and how we use them:

You have control over your information!

We recognize that privacy concerns differ from person to person. Therefore, we provide examples of ways we make available for you to choose to restrict the collection, use, disclosure, or processing of your personal data and control your privacy settings, such as controlling the settings under the User Experience Improvement Program, Location Access functions, and your TUYO smart account.

Access, Updating or Correcting Your Personal Data

Withdrawal of Consent

Who do we share your information with?

Unless we tell you in this privacy policy, we will keep your personal information confidential. We may disclose your personal data on occasion to third parties in order to provide the products or services that you have requested. Some of these third parties may be located outside your home country.

Disclosure may include the scenarios listed in this section below. In each case described in this section, you can be assured that TUYO smart will only share your personal data in accordance with your consent. You should know that when TUYO smart shares your personal data with a third party under any circumstance described in this section, TUYO smart will ensure that the third party is subject to practices and obligations to comply with the relevant data protection and privacy laws of your country. TUYO smart will contractually ensure compliance by any foreign Third-Party Service Providers with the privacy standards that apply in your home jurisdiction.

Disclosure to TUYO smart group companies and Third-Party Service Providers

Disclosure to Others

TUYO smart may disclose your personal data without further consent if required or permitted by law in the following cases:

Information Not Requiring Consent

Information Safety Safeguards

We are committed to ensuring that your personal data is secure. In order to prevent unauthorized access, disclosure, or other similar risks, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect. We have put in place the following security procedures and technical and organizational measures to safeguard your personal data:

Information safety is very important to us. We will take all practicable steps to safeguard your personal data. Through our protective measures above, especially encrypted storage and transmission, your data is as secure as it can be. Certain details of encrypted data cannot be accessed by anyone except by you.

When this Privacy Policy applies

Our Privacy Policy does not apply to products and services offered by a third party. TUYO smart products and services may include third party’s products or services. When you use such products or services, they may collect your information too. For this reason, we strongly suggest that you read the third party’s privacy policy as you have taken time to read ours. We are not responsible for and cannot control how third parties use personal data which they collect from you. Our Privacy Policy does not apply to other sites linked from our services.

Minors

We consider it the responsibility of parents to monitor their children’s use of our products and services. Nevertheless, it is our policy not to require personal data from minors or offer to send any promotional materials to persons in that category. TUYO smart does not seek or intend to seek to receive any personal data from minors. Should a parent or guardian have reasons to believe that a minor has provided TUYO smart with personal data without their prior consent, please contact us to ensure that the personal data is removed and unsubscribe them from any of the applicable TUYO smart services.

Updates to the Privacy Policy

We keep our Privacy Policy under regular review. If we change our Privacy Policy, we will post the changes on all the TUYO smart websites, so that you may be aware of the information we collect and how we use it. Such changes to our Privacy Policy shall apply from the time that we post the same on the TUYO smart websites. Your continued use of products and services on the websites, mobile phones and/or any other device will be taken as acceptance of the updated Privacy Policy. We will seek your fresh consent before we collect more personal data from you or when we wish to use or disclose your personal data for new purposes.